Right of return / Think time

Think time

You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation you have another 14 days to return your product. You will then be credited the full order amount including shipping. Only the costs for returning from your home to the webshop are for your own account. These costs are approximately 6.95 per package, for the exact rates consult the website of your carrier. If you make use of your right of withdrawal, the product will be returned to the entrepreneur with all accessories and – if reasonably possible – in the original condition and packaging. To exercise this right, please contact us at [email protected]65.com. We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good order.

Customization exception

Products that you buy through this web shop are custom made to the specification you have entered. The right of withdrawal therefore does not apply. The sale is therefore final after successful payment.

Sealed products exception

You have the right to cancel your order up to 14 days after receipt without giving any reason, provided that the seal is not broken. If the seal is broken, your order is final and cannot be returned. If you make use of your right of withdrawal, you have another 14 days after cancellation to return your product. You will then be credited the full order amount including shipping. Only the costs for returning from your home to the webshop are for your own account. These costs are approximately 6.95 per package, for the exact rates consult the website of your carrier. If you make use of your right of withdrawal, the product will be returned to the entrepreneur with all accessories and – if reasonably possible – in the original condition and packaging. To exercise this right, please contact us at [email protected] We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good order.

Exception for shelf-stable products

Products that you buy through this webshop have a limited shelf life and can therefore not be returned. The right of withdrawal therefore does not apply. The sale is therefore final after successful payment.